Flight Claim :Navigating the complexities of air travel disruptions can be a challenging task. Compensair’s services are specifically designed to safeguard the rights of air passengers, ensuring they receive rightful compensation for flight delays, missed connections, cancellations, and denied boarding due to overbooking.

Understanding Compensair’s Expertise:

Compensair’s expertise extends across various regulations, including the EU Regulation 261/2004, the Turkish Regulation on Air Passenger Rights, and Canadian Regulations on Air Passenger Protection.

Compensation for Flight Delays:

When a passenger on a EU flight reaches their final destination with a delay of 3 hours or more, they are entitled to compensation ranging from €250 to €600, depending on the flight distance. The compensation may be reduced by 50% if the passenger is offered an alternative route with a shorter delay.

It’s important to note that extraordinary circumstances, such as air traffic decisions, adverse weather conditions, safety risks, and more, exempt airlines from compensation obligations. In Canada, passengers can claim compensation ranging from 125 to 1,000 CAD for delays if informed within 14 days.

Compensation for Flight Cancellations:

Passengers on EU flights notified of cancellations less than 14 days before the scheduled departure may be eligible for compensation ranging from €250 to €600, depending on the flight distance. The amount may be reduced by 50% if the passenger accepts an alternative route and reaches the final destination with a 2 to 4-hour delay.

For flights falling under Turkish regulations, compensation varies from €100 to €600. Canadian passengers may receive compensation from 125 to 1,000 CAD based on the airline’s size and delay duration.

Compensation for Denied Boarding:

EU Regulation 261 dictates compensation for passengers denied boarding due to overbooking, ranging from €250 to €600. Turkish-regulated flights offer compensation from €100 to €600, depending on the flight type and delay duration. Canadian regulations provide compensation from 900 to 2400 CAD.

Compensation for Missed Connections:

Rules for compensation for connecting flights mirror those for delayed flights. The total delay to the final destination determines eligibility for compensation.

How to Claim Compensation:

Claiming compensation with Compensair is straightforward. Fill out a short online form, upload required documents, and monitor emails/profiles for updates.

Claim Deadlines:

Understanding claim deadlines is crucial. These deadlines, often tied to the airline’s country of origin, can range from 3 to 6 years.

Conditions:

Strikes by flight staff are not considered unavoidable. Passengers unsure about eligibility can use the simple form to verify.

Beyond Compensation:

Compensation is a supplement to assistance measures provided by airlines. Depending on the flight disruption, duration of delay, and applicable legislation, provisions may include free meals, accommodation, and transfers.

My flight has been delayed. Am I eligible for compensation?

If you reached your final destination with a delay of more than 3 hours, you are entitled to get compensation from €250 to €600. The delay should not be caused by extraordinary circumstances:

• unfavorable weather conditions
• strike
• risk of act of terrorism

If the delay is more than 2 hours, you are entitled to additional support from the airline:

• free transfer to accommodation

• free phone calls

• free refreshments

• free meals

• free accommodation

We already submitted a claim to the airline, and they rejected. Can you help?

This is a normal situation, since airlines hardly ever agree to pay at once. Our experience working with airlines lets us maximize the chances to get compensation before court. If the airline still rejects to pay, we may involve third parties to prepare for court procedure to ensure successful resolution of the case.

Do I have to be a EU or Turkey citizen to be eligible for the compensation?

No. You can claim your compensation without holding a EU or Turkey citizenship, which does not affect the implementation of the regulation.

How can Compensair help me?

How can Compensair help me?

• Detailed analysis of all the circumstances of the case with the use of our software
• Drafting all the necessary documents and sending them to the parties
• Negotiations with the airline

If necessary (we will involve our partners and take all the costs and risks):

• Preparation for court
• Court procedure

You are always aware of your application status via your personal profile and our notifications.

How long does it take to get compensation?

We try to get you your compensation as soon as possible. Some airlines respond in 2-3 days, some other – in 4-6 weeks. On average we ensure pre-court acceptance within first 8 weeks after claim submission. If court process is involved, the duration can reach 16-20 weeks.

Which countries and airlines fall under EU and Turkey regulation?

The EU regulation applies if:

• The country of departure is the member of EU whatever is the operating airline
• The flight is operated by an airline registered in EU (as well as Iceland, Norway or Switzerland)

What if my flight disruption happened long ago?

If your flight was delayed or cancelled, or you were denied boarding within last 2-6 years (depending on the operating airlne and your route), you are entitled to compensation and can submit an application to Compensair.

Who will get the compensation if the ticket was bought by the company I work for?

Only the passenger has the right to compensation no matter who paid for the ticket.

What do I need to provide to apply for compensation?

Information about the flight and booking or ticket number

Signed consent

Haven’t found the answer to your question?

Please contact us at team@compensair.com or on Facebook

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Conclusion:
Flight Claim with Compensair ensures a hassle-free process for passengers seeking up to €600 in compensation for air travel inconveniences.

Flight Claim offers hassle-free compensation of up to €600 with Compensair. From flight dates to airports and online services, experience the best with Compensair Airways. Read reviews for a free and easy process.

EC Regulation 261 of 2004 – Air Passenger Rights

Eligible Cases

EU Regulation 261/2004, known as EU 261, safeguards passenger rights in cases of:

• Flight cancellations
• Flight delays and missed connecting flights, in particularly
• Involuntary denied boarding

and covers flights:

• Within the EU by EU or non-EU airlines
• Arriving in the EU from outside by EU airlines
• Departing the EU to non-EU countries by EU or non-EU airlines

Route / Airline	The airline is from EU	The airline is not from EU
From outside EU to outside EU	No	No
From outside EU to EU	Yes	No
From EU to outside EU	Yes	Yes
From EU to EU	Yes	Yes

Provisions

• Denied Boarding: In cases of overbooking, involuntary denied boarding grants passengers the right to compensation, ticket reimbursement, or a route change.
• Cancellation: Passengers can choose reimbursement or route changes for non-force majeure cancellations. Compensation is available if passengers were not informed within specified timeframes.
• Delay: Assistance must be provided for delays of 2+ hours (short international/domestic flights), 3+ hours (1500-3500 km international), or 4+ hours (long-haul international).

Compensation under Turkish law

• Domestic flights: €100
• International flights up to 1500 km: €250
• International flights 1500-3500 km: €400
• International flights over 3500 km: €600

Assistance

• Communication (calls, messages, emails).
• Meals: Beverages (2-3 hours delay), beverages plus meals (3-5 hours delay), beverages and snacks (5+ hours delay).
• Hotel accommodation and airport transportation in case of overnight delay

Compensation calculator

Canadian Air Passenger Protection regulations

Eligibility and Coverage

These regulations apply to flights involving Canada, including connecting flights. Airlines are classified as large (over 2 million passengers in two preceding years) or small.

Compensation Amounts

Delay or Cancellation

Large Airline:

• $400 for delays of 3+ hours
• $700 for delays of 6+ hours
• $1,000 for delays of 9+ hours

Small Airline:

• $125 for delays of 3+ hours
• $250 for delays of 6+ hours
• $500 for delays of 9+ hours

Denial of Boarding

• $900 for delays < 6 hours
• $1,800 for delays between 6 and 9 hours
• $2,400 for delays > 9 hours

Additional Services

Airlines must provide passengers with information, alternate travel arrangements, refunds, and compensation for inconvenience, as applicable.

Standard of Treatment

After 2 hours’ wait, airlines must offer free:

• Reasonable food and drink
• Communication access

For overnight waits, airlines must provide:

• Hotel accommodations
• Transportation to and from the airport.

Compensation calculator

Disrupted baggage claims

Under the EU rules the airline is liable for the lost, damaged, or delayed check-in baggage and for the damaged hand baggage. The compensation amount is up to €1300. A passenger should file a claim in writing to the airline within 7 days after the baggage was lost or damaged and within 21 days after receiving delayed baggage.

Flight Claim

When flights don’t qualify for compensation

Airlines’ obligations are limited or even excluded in cases of unavoidable extraordinary circumstances, also called force majeure, like political instability, meteorological conditions, natural disasters, wildlife collisions (bird strikes), security risks, safety issues, and strikes affecting operations. Note that airline staff strikes do not qualify as unavoidable circumstances. If you are not sure, whether the reason for flight disruption was extraordinary, or if in case of your delay other flights operated, it is better to double-check if compensation is not due. Apply using our simple form.

Payment policy

1. Personal Client’s bank account details and a copy of passport are requested by Compensair for transferring the Compensation for delayed or canceled flight for fulfilling the agreement between Compensair and the Client. Bank account details may be disclosed to the airline, a consumer protection body, a court and other third parties for the purpose of receiving compensation or if it’s required by law.

2. Generally, requested Client’s bank account details include the following information:

1) Bank name;
2) Beneficiary;
3) Account currency;
4) Account number / IBAN;
5) SWIFT.